Build a strong community: Business is about connection

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Maya Angelou

Welcome to Connection Consulting!

We help you as an established customer-centric and relationship-driven business increase your sales and generate more leads by leveraging your existing customer database – (your cheapest and often most overlooked source of growth) through personal connection strategies and relationship-building practices.

Human beings crave connection.

Whether it is in business or in their personal lives – it is a basic human need to feel cared for, recognised and appreciated. By helping satisfy this human need you are making a difference, not only the bottom line of your business but on a much grander scale in the community.

How do you connect?

By implementing tailored strategies for each individual client focused on connecting and building relationships with your customers and potential customers in a streamlined way so you are always top of mind.

We work with you on referrals, retention, customer experience and brand awareness, by harnessing the power of relationship marketing.

Do you have a customer retention strategy?

Often when we speak to businesses they don’t have a system in place to retain customers, gain referrals or enhance their customers’ experience; that is, they don’t have relationship marketing practices in place.

Focusing on acquiring new customers is expensive and time consuming, and many businesses then forget to nurture the customers they spent all their time and money acquiring in the first place – the ones who already know, like and trust you and are already comfortable purchasing from you.

Is this you?

By helping to re-connect people to people, focusing on connecting, putting relationships first, appreciating your customers and caring for them – it can only bring good in your business, your community and the world in general.

If you want to connect with your customers on a deeper level and build a strong community within your business, let’s chat. Call Janja on 0405 277 615 or email

Our Vision

To encourage established businesses to engage a strong, personal connection with their customers and bridge the gap between the online and offline world.

Our Mission

Empower businesses to focus on connecting and building relationships as a key strategy to their success.

How We Work

Connect & Discover Session
Unique Solution For Your Business
Follow Up Support & Training Sessions
  • Janja’s knowledge on connection and relationship marketing runs deep and this is evident during her events and the information she shares. She walks her talk and builds connections with people quickly and easily, and you instantly feel like an old friend. Relationship marketing is the way of the future and Janja is the woman leading the way.

    - Elizabeth Campbell (EC Writing Services)
  • “I have been in sales for 12+ years and I know full well the importance of connection in customer retention and referrals.  Janja really wowed me with her expertise in this field and has provided a wealth of solutions to my business.  As a result, I have won new business and retained existing business which has boosted my bottom line.  Thank you Janja for your innovative and compelling solutions to boosting sales in my business.”

    - Sharon Grant, Founder (“Be More Awesome” Sales Training)
  • Thank you Janja for helping me implement a very simple but clever offline strategy to build a stronger, personal connection with my tribe! I am passionate about helping people scale their business by building a loyal following and leveraging their community and Janja shared ideas with me that complimented my online marketing strategies perfectly. By nurturing my community with a personal touch, I believe this helps to stand out from the crowd in a competitive environment.

    - Francesca Moi (Empowering Events)
  • For 15 years I have been teaching businesses the benefits of email personalisation and relationship marketing through online channels. Janja has opened my eyes up to brand new ideas of personalisation and relationship marketing that bridges the gap between online and offline marketing. I have discovered a fantastic new opportunity to strengthen my relationships in business and life. And, the best part is that it’s so much fun (and rewarding) for both me and my clients!

    - Sheena Alexandra (BeScene Video Marketing)

Start connecting & build better relationships with your current
clients today to increase your bottom line.