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Hello Connected Business owners!

I get a personal satisfaction from helping others get results and contributing to something bigger and outside of my own needs.

This is the reason my business began and why I enjoy sharing my vast knowledge about relationship marketing.

I believe all successful business are based on relationships and so in this blog I share information on how to do this effectively and why you must as a modern business have strong connections to stand out, be top of mind, generate more leads and boost your bottom line.

My weekly blog is out every Tuesday. I look forward to seeing your comments and connecting with you!

Janja Bojanic
The Connection Queen

How do I Follow up Clients Without being STALKER-ish?

Did you know that for each month you aren’t in communication with your clients you lose 10% of your influence? Out of sight out of mind, right? Why is this a dangerous place to be in for you as a business owners? You have worked hard pouring time, money and resources into acquiring your customer ...

How to Create Raving Fan Customers

What is the most expensive thing you can do as a business? Acquire a new customer. Think about the time, energy and money you put into acquiring your last customer – just thinking about it can be exhausting! As Tony Robbins says you’ve got to be a Gladiator if you want to not only survive ...

3 Ways to WOW your Customers and Win More Sales

Can you remember the last time a business made you go “WOW”? If you are struggling to remember than it’s highly likely your own customers are in the same boat….it’s a little unsettling isn’t it? I started using the term “wow” because often after an amazing customer experience I would find myself saying “wow” and ...

How to Create Customer Loyalty
Feb 07 . 2017  

Customer satisfaction is worthless. Customer loyalty is priceless. Recently I was chatting to a business owner at a networking event and we got talking about customer relationship marketing and how he had just lost a big client on an annual renewal contract. Even though he offered an amazing service and had provided value over the ...

How to Never lose a Client Again

Did you know that 68% of customers will leave a business due to perceived indifference? The biggest problem I see facing most small business owners today is a lack of time, resources and budget to manage the customer relationship following the sales transaction. However, if you do nothing else to wow your clients, I can ...

3 Ways to Kickstart a Happy Customer Relationship

Relationships take work, and your customer relationship is no different. In fact, the pursuit of new customers and the beginning of the relationship is no different to real life dating. Most businesses will experience the same problems that lead to the breakdown of most relationships or a less than desirable experience as they wonder what ...

Be Careful What You Wish For
Dec 20 . 2016  

Especially when it comes to customers. “The goal of business should not be to simply sell to anyone who wants what you have – the majority – but rather to find people who believe what you believe.” Sound familiar? If you watched his TED talk or read the global bestseller Start with Why by Simon ...

5 Simple Steps to Get a Customer Review

It’s not as hard as you think! The moment a customer or client meets with an issue in your business or encounters a problem with your product, you hear about it. Can anybody relate? But how often do you hear from them with good news? No doubt you have an amazing product or service which ...

The Biggest Mistake Businesses Make

Make sure you aren’t one of them! “Sometimes you win, sometimes you learn.”   In business, I think it’s fair to say that learning from your mistakes can be quite costly. One minor slip-up could lose a potential customer, loyal client, or even an entire account. Ouch.   Working in consulting, I’ve learned a lot ...

Top 5 Tips to Create Customer Loyalty

Delivering a great product isn’t enough You may have a fantastic product or service – but guess what? Your competition probably does too! Savvy consumers today have hundreds of thousands of options at their finger tips. Good businesses with great things to offer fight hard for consumer dollars in an increasingly competitive market. For example, ...

Start connecting & build better relationships with your current
clients today to increase your bottom line.